No. We use our own fibre optic network, deployed by ib-red and maintained by our team, all of whom live on the Balearic Islands.
This is beneficial for users, who do not have to pay a monthly landline fee (which is common in other operators). Set-up time is now shorter and customer care is handled directly by ib-red, dealing with both administrative and technical procedures in order to streamline all contact between customers and ib-red.
Administration processes are much simpler, and there is no need to waste time in call centres of multinational operators, which can be despairing.