Fibre optic
We attend you personally from our ib-red offices, advising you, if You have doubts about which is the most suitable internet connection for you.
Personal treatment, fast and honest.
- Individuals
- Fibre optic
300 Megas
29€/month
Sign up + Installation free
Sign up + Installation conditions
- Home call-out.
- Cableado de fibra óptica hasta el interior de la vivienda (≤ 100 metros).
- Engineers' time (≤ two and a half hours).
- Set up the Wi-Fi router and telephone line.
Router free
Free unlimited calls to national landlines and mobiles free
No minimum term
600 Mb
39€/month
Sign up + Installation free
Sign up + Installation conditions
- Home call-out.
- Cableado de fibra óptica hasta el interior de la vivienda (≤ 100 metros).
- Engineers' time (≤ two and a half hours).
- Set up the Wi-Fi router and telephone line.
Router free
Free unlimited calls to national landlines and mobiles free
No minimum term
1000 Mb
79€/month
Sign up + Installation free
Sign up + Installation conditions
- Home call-out.
- Cableado de fibra óptica hasta el interior de la vivienda (≤ 100 metros).
- Engineers' time (≤ two and a half hours).
- Set up the Wi-Fi router and telephone line.
Router free
Free unlimited calls to national landlines and mobiles free
No minimum term
Personal Assessor
Contact
We are happy to help you.
Comments posted on our instagram
They have chosen a connection that treats them well.
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Why ib-red?
Direct contact
You speak directly with the ib-red team; person to person..
No long telephone switchboards.
1. You call or write to us.
2. You choose the reason.
3. A member of our team answers you.
Unchanged prices
From the beginning we say clear prices. They always appear with VAT.
We do not make offers that become more expensive after a while. We have never increased prices of a product to our customers.
Zero bureaucracy
All procedures are just one step away.
Procedures that can be solved with an email: change of plans, cancelling your subscription, requesting a callback, etc.
Installation in 3 steps
1. We agree with you on the type of connection.
2. We make an appointment for the installation.
3. We install the connection at your home.
If you really want to connect to fiber optics that do treat you well, ask for a Free consultation with one of our experts.
Fibre 300Mb + Mobile 50Gb
39 €/month
We are here to help you
Here are the questions we get asked the most. If you still have doubts, you can request a connection consultation with one of our experts.
Frequently Asked Questions
Fibre Optic offers symmetric connections with the same number of upload and download capacity. For example, when contracting the 100 Megas package you will get 100 Megas for uploading and 100 for downloading.
No. ib-red Fibre Optics is not subject to any contract or continuity period.
No. It is not obligatory. However, if you are interested, this product includes this service for free. Unlimited calls to national mobiles and landlines. You can keep your current house phone number, or we can provide you with a new one.
No. We use our own fibre optic network, deployed by ib-red and maintained by our team, all of whom live on the Balearic Islands.
This is beneficial for users, who do not have to pay a monthly landline fee (which is common in other operators). Set-up time is now shorter and customer care is handled directly by ib-red, dealing with both administrative and technical procedures in order to streamline all contact between customers and ib-red.
Administration processes are much simpler, and there is no need to waste time in call centres of multinational operators, which can be despairing.
We have a telephone helpline from 9 am to 9 pm Monday to Friday, and on saturdays, Sundays and holidays from 9 am to 2 pm and then 4 pm to 7 pm.
And, according to the latest statistics, the average time to resolve incidents in homes is 24 hours. We’re always trying to reduce times.
The helpline is a local 971 number, while the whole ib-red team lives on the Balearic Islands and therefore knows the region well.
Some of our customers and partners
Trust us
If you want a connection that treats you the way you deserve, request a free call with our experts.
Why choose ib-red?
We have 25 commitments to customer care, and they're all set out in writing.
#0 We make switching easy
Registration + installation + router is free when signing up for our fibre-optic service. Simple.Changing operator is free of charge.
#2 No surprises
Straightforward information before you sign up. Simple pricing system in which VAT is ALWAYS included.Know exactly how much you are going to pay.
#11 We invest more effort in you than the big ones.
Our competition is tough, multinationals with millions of customers in hundreds of countries... That's why we think more of you and are more available.Be served with dedication.
Fibre optic coverage
ib-net's own fibre optic network now brings the Internet to people and businesses in the following towns:
Check the availability of fibre in the rest of the municipalities of Mallorca in this link.
Fibre + Mobile
100 MB + 20 Gb
+ unlimited calls
39 €/month
Fibre + Mobile
600 MB + 20 Gb
+ unlimited calls
49 €/month
Our small print is not so small
We don’t think about concealing our service clauses. The most important ones are shown at the beginning in large print.
Frequently Asked Questions
Fibre Optic offers symmetric connections with the same number of upload and download capacity. For example, when contracting the 100 Megas package you will get 100 Megas for uploading and 100 for downloading.
No. ib-red Fibre Optics is not subject to any contract or continuity period.
No. It is not obligatory. However, if you are interested, this product includes this service for free. Unlimited calls to national mobiles and landlines. You can keep your current house phone number, or we can provide you with a new one.
No. We use our own fibre optic network, deployed by ib-red and maintained by our team, all of whom live on the Balearic Islands.
This is beneficial for users, who do not have to pay a monthly landline fee (which is common in other operators). Set-up time is now shorter and customer care is handled directly by ib-red, dealing with both administrative and technical procedures in order to streamline all contact between customers and ib-red.
Administration processes are much simpler, and there is no need to waste time in call centres of multinational operators, which can be despairing.
We have a telephone helpline from 9 am to 7 pm Monday to Friday, and on Saturday to Sunday from 9 am to 2 pm and then 4 pm to 7 pm.
And, according to the latest statistics, the average time to resolve incidents in homes is 24 hours. We’re always trying to reduce times.
The helpline is a local 971 number, while the whole ib-red team lives on the Balearic Islands and therefore knows the region well.
Some of our customers and partners
Trust us
Other products you may find useful
Usually bought together
Static IP
14€/month
Get your own IP, and avoid having to update it as with public IPs.
Mobile
We won't force you to take out a mobile line with ib-net. Check our tariffs and compare.
Set up your own tariff
Choose the solution that best suits you
