*

VAT included in all prices

Fibre optic

We attend you personally from our ib-red offices, advising you, if You have doubts about which is the most suitable internet connection for you. 

Personal treatment, fast and honest.

 

300 Megas

29€/month

Sign up + Installation free
Sign up + Installation conditions
  • Home call-out.
  • Cableado de fibra óptica hasta el interior de la vivienda (≤ 100 metros).
  • Engineers' time (≤ two and a half hours).
  • Set up the Wi-Fi router and telephone line.
Router free
Free unlimited calls to national landlines and mobiles free

No minimum term

600 Mb

39€/month

Sign up + Installation free
Sign up + Installation conditions
  • Home call-out.
  • Cableado de fibra óptica hasta el interior de la vivienda (≤ 100 metros).
  • Engineers' time (≤ two and a half hours).
  • Set up the Wi-Fi router and telephone line.
Router free
Free unlimited calls to national landlines and mobiles free

No minimum term

1000 Mb

79€/month

Sign up + Installation free
Sign up + Installation conditions
  • Home call-out.
  • Cableado de fibra óptica hasta el interior de la vivienda (≤ 100 metros).
  • Engineers' time (≤ two and a half hours).
  • Set up the Wi-Fi router and telephone line.
Router free
Free unlimited calls to national landlines and mobiles free

No minimum term

Personal Assessor

Contact

We are happy to help you.

 

    Comments posted on our instagram

    They have chosen a connection that treats them well.

    Why ib-red?

    ib-icon-7b

    Direct contact

    You speak directly with the ib-red team; person to person..

    No long telephone switchboards.
    1. You call or write to us.
    2. You choose the reason.
    3. A member of our team answers you.

    ib-icon-8

    Unchanged prices

    From the beginning we say clear prices. They always appear with VAT.

    We do not make offers that become more expensive after a while. We have never increased prices of a product to our customers.

    ib-icon-6b

    Zero bureaucracy

    All procedures are just one step away.

    Procedures that can be solved with an email: change of plans, cancelling your subscription, requesting a callback, etc.

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    Installation in 3 steps

    1. We agree with you on the type of connection.
    2. We make an appointment for the installation.
    3. We install the connection at your home.

    If you really want to connect to fiber optics that do treat you well, ask for a Free consultation with one of our experts.

      fibra-movil-iconos-ibred2

      Fibre 300Mb + Mobile 50Gb

      39 €/month

      We are here to help you

      Here are the questions we get asked the most. If you still have doubts, you can request a connection consultation with one of our experts.

      Frequently Asked Questions

      Fibre Optic offers symmetric connections with the same number of upload and download capacity. For example, when contracting the 100 Megas package you will get 100 Megas for uploading and 100 for downloading.

      No. ib-red Fibre Optics is not subject to any contract or continuity period.

      No. It is not obligatory. However, if you are interested, this product includes this service for free. Unlimited calls to national mobiles and landlines. You can keep your current house phone number, or we can provide you with a new one.

      No. We use our own fibre optic network, deployed by ib-red and maintained by our team, all of whom live on the Balearic Islands.

      This is beneficial for users, who do not have to pay a monthly landline fee (which is common in other operators). Set-up time is now shorter and customer care is handled directly by ib-red, dealing with both administrative and technical procedures in order to streamline all contact between customers and ib-red.

      Administration processes are much simpler, and there is no need to waste time in call centres of multinational operators, which can be despairing.

      We have a telephone helpline from 9 am to 9 pm Monday to Friday, and on saturdays, Sundays and holidays from 9 am to 2 pm and then 4 pm to 7 pm.

      And, according to the latest statistics, the average time to resolve incidents in homes is 24 hours. We’re always trying to reduce times.

      The helpline is a local 971 number, while the whole ib-red team lives on the Balearic Islands and therefore knows the region well.

      Some of our customers and partners

      Trust us

      If you want a connection that treats you the way you deserve, request a free call with our experts.

      Why choose ib-red?

      We have 25 commitments to customer care, and they're all set out in writing.

      1-plandecompromiso-ibred-web-transp-curtidos1000sinstalaciones-v2

      #0 We make switching easy

      Registration + installation + router is free when signing up for our fibre-optic service. Simple.Changing operator is free of charge.

      2-plandecompromiso-ibred-web-transp-sinsustos

      #2 No surprises

      Straightforward information before you sign up. Simple pricing system in which VAT is ALWAYS included.Know exactly how much you are going to pay.

      11-plandecompromiso-ibred-web-transp-nosesforzamosmasquelasgrandes

      #11 We invest more effort in you than the big ones.

      Our competition is tough, multinationals with millions of customers in hundreds of countries... That's why we think more of you and are more available.Be served with dedication.

      Fibre optic coverage

      ib-net's own fibre optic network now brings the Internet to people and businesses in the following towns:

      Check the availability of fibre in the rest of the municipalities of Mallorca in this link.

      icon-moviliFibra-2
      Fibre + Mobile

      100 MB + 20 Gb

      + unlimited calls

      39 €/month
      icon-moviliFibra-2
      Fibre + Mobile

      600 MB + 20 Gb

      + unlimited calls

      49 €/month

      sineu-dona-sliderweb-20181107

      Our small print is not so small

      We don’t think about concealing our service clauses. The most important ones are shown at the beginning in large print. 

      Frequently Asked Questions

      Fibre Optic offers symmetric connections with the same number of upload and download capacity. For example, when contracting the 100 Megas package you will get 100 Megas for uploading and 100 for downloading.

      No. ib-red Fibre Optics is not subject to any contract or continuity period.

      No. It is not obligatory. However, if you are interested, this product includes this service for free. Unlimited calls to national mobiles and landlines. You can keep your current house phone number, or we can provide you with a new one.

      No. We use our own fibre optic network, deployed by ib-red and maintained by our team, all of whom live on the Balearic Islands.

      This is beneficial for users, who do not have to pay a monthly landline fee (which is common in other operators). Set-up time is now shorter and customer care is handled directly by ib-red, dealing with both administrative and technical procedures in order to streamline all contact between customers and ib-red.

      Administration processes are much simpler, and there is no need to waste time in call centres of multinational operators, which can be despairing.

      We have a telephone helpline from 9 am to 7 pm Monday to Friday, and  on Saturday to Sunday from 9 am to 2 pm and then 4 pm to 7 pm.

      And, according to the latest statistics, the average time to resolve incidents in homes is 24 hours. We’re always trying to reduce times.

      The helpline is a local 971 number, while the whole ib-red team lives on the Balearic Islands and therefore knows the region well.

      Some of our customers and partners

      Trust us

      Other products you may find useful

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      14€/month
      Get your own IP, and avoid having to update it as with public IPs.
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      Mobile

      Wide range of tariffs

      We won't force you to take out a mobile line with ib-net. Check our tariffs and compare.

      Set up your own tariff

      Choose the solution that best suits you

      ibred-hombreconfira

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      Postal address

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      Haz clic en el lugar del mapa donde quieres información de la conexión de internet.

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