In 2007 we wanted to put internet on the family farm, but no operator would give us service. So we looked for a way to do it for us and our neighbours.
Today we have installed rural internet in more than 25,000 homes in Mallorca, Menorca, Ibiza, Formentera and even on the island of Cabrera (as I will now tell you).
At ib-red we have always been clear about our main goal: to take the Internet where others can't.
That is why we have been rolling out a network to provide connections to rural or isolated areas located far away from main towns since 2007.
A network that is constantly growing, to ensure every corner of the Balearic Islands and every home can connect to a fast, stable Internet.
A service offered through our own network and by a team of more than 45 people, in order to offer a fast, customer-focused service.
The quality of our Internet connection in Ibiza now goes hand-in-hand with approachable, efficient customer care.
7MB Download
2MB Upload
20MB Download
2MB Upload
30MB Download
4MB Upload
We are happy to help you.
We have completed over 25,000 installations in homes on the islands since 2007. Count on our experience.
Straightforward information before you sign up. Simple pricing system in which VAT is ALWAYS included.Know exactly how much you are going to pay.
Take out what you need. We won't force you to take out a home phone.Don't pay for what you don't need.
At ib-red we install high-speed, stable Internet connections covering over 90% of the Balearic Islands, including even the island of Cabrera.
Tell us the exact location of your home on the coverage map, and we will look at your case and inform you of available Internet connections, without any obligation.
We don’t think about concealing our service clauses. The most important ones are shown at the beginning in large print.
Frequently Asked Questions
We don't offer a trial period. Having completed over 25,000 Internet connections around the Balearic Islands since 2007, we know the terrain and which are the areas where service can be guaranteed.
If there is an adaptation period, we won't issue the first invoice until 5 days after installation, allowing you to check everything is working correctly.
The 7 and 20 mega download products have 2 mega uploads. The 30-mega download product, on the other hand, has 4 mega uploads.
There is an option to take out extra megas for 5 euros per month. Follow this link for further details on Internet connection uploads and downloads.
No. It is not mandatory, however, we have this service for 1€ per month. Check conditions at www.ibred.es/en/landline/
All routers are compatible with IB-RED, except for those from other operators that are intentionally encrypted to make them incompatible.
Consult our technical team too see if you can use what you already have. If you don’t have a compatible router, we can install one and configure it for 35€ VAT included.
We have a telephone helpline from 9 am to 7 pm Monday to Saturday, and on Sundays from 9 am to 2 pm and then 4 pm to 7 pm.
And, according to the latest statistics, the average time to resolve incidents in homes is 24 hours. We’re always trying to reduce times.
The helpline is a local 971 number, while the whole ib-red team lives on the Balearic Islands and therefore knows the region well.
Other products you may find useful
WiFi Router
If you do not have a Wi-Fi router, we will install and configure one for you.
Landline
Mobile
We won't force you to take out a mobile line with ib-net. Check our tariffs and compare.
Choose the solution that best suits you
IB3 wanted to broadcast the weather in real time on the weather news.
So we install cameras in mountains, places with good views, and we send the signal to the IB3 newsroom with the same internet system that we will install in your house.
We even installed a camera with our rural internet system on the island of Cabrera. Maybe you've seen it in the news.
If we can bring rural internet to Cabrera, we can possibly reach your house.
No download limit
No download limit
No download limit
We are happy to help you.
Comments posted on our instagram
You don't take a risk by hiring without knowing if it works.
From our bases office, using an specific software that shows the viability of coverage
with 99% reliability.
On the arranged installation day, the technical team verifies and guarantees 100% of the reception of contracted megabytes.
If we cannot offer what we agreed, we do not install.
Quick and easy, so you don't waste time waiting.
1. We agree with you on the type of connection.
2. We make an appointment for the installation.
3. We install the connection at your home.
Contacting us is not a hassle.
Do it whenever you need to. We attend you from person to person, without complications, switchboards or robots.
You can phone and choose who you want to talk to, contact us by email or visit any office.
Frequently Asked Questions
It is possibly somewhat more expensive than fibre optic connections.
Don't feel obliged to contract our service. Especially if fibre optic comes to your rural home. Fibre optic is always the best option.
There is also no need for our rural internet system if you don't really need to have quality internet, for example if you only use it to look at Marca or whatsapp.
This connection is for users who make more use of the internet, such as watching movies online, watching videos on Youtube, connecting more than one computer at the same time, having wifi in outdoor areas, or on a first floor...
Yes, it has a 9-month permanence. Why?
By limiting the number of users per repeater, in order to guarantee the reception of the contracted megabytes, we only want customers who value this extra bonus and consider keeping the contract at least in the medium term.
A great question we should ask to all our suppliers.
You can contact my technical support colleagues by phone or email directly. You state the reason for the call and a manager will contact you. We talk person to person, directly.
Technical support hours are Monday to Friday from 9:00 to 21:00 and Saturdays, Sundays and holidays from 9:00 to 19:00. Outside these hours you can send us your query and we will call you first thing in the morning.
No se puede probar, ya que el día de la instalación el técnico comprobará in situ los parámetros de medida, y si avala el buen funcionamiento instalará y si no lo puede avalarlo no instalará.
After more than 25,000 installations, we have developed a verification system that ensures that the contracted megabytes are received.
Yes, it costs €49, which is much less than the value of the installation.
We have set a cost because as we have mentioned in another question, which you may have read, by limiting the number of users per repeater, in order to guarantee the reception of the contracted megabytes, we only want to have customers who value this extra bonus.
The 7 and 25 megabit downstream products have a 2 megabit upstream. The 50 megabit downstream product, on the other hand, has a 4 megabit upstream.
There is an option to take out extra megas for 5 euros per month. Contact us for further details on Internet connection uploads and downloads.
All routers are compatible with IB-RED, except for those from other operators that are intentionally encrypted to make them incompatible.
Consult our technical team too see if you can use what you already have. If you don’t have a compatible router, we can install one and configure it for 35€ VAT included.
Once you fill in the form with your details, my colleagues in the customer service department will analyse the availability of internet in your area.
With this information they will call you and ask you about your internet needs, how many people are connected in your household and what you use it for.
With this information we are now in a position to recommend the best internet option for your location and usage.
Afterwards, you can make your choice at your leisure.
Check the possibility of an internet connection in your area, and request a free call with one of our experts.
Select the way in which you want to indicate the address to us
Postal address
Map
Haz clic en el lugar del mapa donde quieres información de la conexión de internet.
Parcel and plot
We are happy to help you.
