- Individuals
- Fibra óptica Marratxí
It's not just about offering you fibre optic
It's more than that.
We offer you fibre optic and mobile with a close and friendly treatment to make everything fast, easy and pleasant for you.
The most popular plans
300 Mb
29€/month
- Desplazamiento hasta el domicilio.
- Cableado de fibra óptica hasta el interior de la vivienda (≤ 100 metros).
- Tiempo de técnicos (≤ dos horas y media).
- Configuración del router wifi y línea de teléfono.
No permanence
600 Mb
39€/month
- Desplazamiento hasta el domicilio.
- Cableado de fibra óptica hasta el interior de la vivienda (≤ 100 metros).
- Tiempo de técnicos (≤ dos horas y media).
- Configuración del router wifi y línea de teléfono.
No permanence
1000 Mb
79€/month
- Desplazamiento hasta el domicilio.
- Cableado de fibra óptica hasta el interior de la vivienda (≤ 100 metros).
- Tiempo de técnicos (≤ dos horas y media).
- Configuración del router wifi y línea de teléfono.
No permanence
Personal Assessor
I would like more info
1000 Mb
79€/month
- Desplazamiento hasta el domicilio.
- Cableado de fibra óptica hasta el interior de la vivienda (≤ 100 metros).
- Tiempo de técnicos (≤ dos horas y media).
- Configuración del router wifi y línea de teléfono.
No permanence
Personal Assessor
600 Mb
39€/month
- Desplazamiento hasta el domicilio.
- Cableado de fibra óptica hasta el interior de la vivienda (≤ 100 metros).
- Tiempo de técnicos (≤ dos horas y media).
- Configuración del router wifi y línea de teléfono.
No permanence
300 Mb
29€/month
- Desplazamiento hasta el domicilio.
- Cableado de fibra óptica hasta el interior de la vivienda (≤ 100 metros).
- Tiempo de técnicos (≤ dos horas y media).
- Configuración del router wifi y línea de teléfono.
No permanence
I would like more info
¡Marratxí navega a la velocidad de la fibra óptica!
La conexión de fibra óptica en Marratxí ha sido muy demandada por sus vecinos. Ahora, puedes conectarte a velocidades que facilitan la subida de datos, los juegos on-line, las retrasmisiones en directo, las películas en streaming… Con varios dispositivos conectados a la vez.
En ib-red operamos como un comercio de proximidad para facilitar todos los contactos técnicos o administrativos de nuestros clientes y así liberar tu tiempo y eliminar tu desesperación.
Esta todo por escrito en nuestro plan: Plan de Bientratar.
What they say after contracting
Fibre 300Mb + Mobile 50Gb
What do you get with our fibre optic?
Evitas largas centralitas automatizadas y… 
You are treated directly, so you don't waste hours on the phone.
You avoid paying for what you don't need and... You get what is right for you, we advise you what is better for you, not for us. So you don't overpay.
You avoid confusing explanations and... You receive clear conditions and offers that do not change. This way you don't have any unpleasant surprises.
You avoid lack of dedication and... You receive attention. You can solve your queries quickly and without having to get angry. This way you don't waste time or energy.
Support plan for non-profit foundations and associations with social contributions
Photograph from our friends at Afama
100% descuento aplicado
100% descuento aplicado
We are here to help you
The questions we are often asked by users and one tip.
You can also request a phone call from us to answer any questions or queries you may have.
If you are a chaser of offers, promotions, discounts... we are not for you.
Nosotros no hacemos contraofertas, no hacemos Black Friday y no hacemos descuentos a los nuevos que no demos a los de siempre.
Nosotros tenemos a la vista y claro el mejor precio que podemos ofrecerte.
We do not know what the other companies offer apart from fibre and mobile.
At ib-red we focus on offering the highest quality fibre and mobile possible, at the best possible price to maintain that quality.
And we like to offer it with a close treatment.
The megabytes are symmetrical, so the upload megabytes are the same as the contracted download megabytes.
If you want to know more about what the upload and download megabytes mean, fill in the form and we will explain to you, without any strange words or confusion. rellena el formulario y te explicaremos, sin palabras raras ni confusiones, qué es esto de megas que suben y bajan.
Fill in the form and we will call you back. We will ask you for contact details and the contract holder.
After that, we will arrange a day to come to your home to install the fibre and configure the wifi router.
Para ti no, para nosotros sí. Lo ofrecemos gratis y sin permanencia porque, después de años ofreciendo el servicio, hemos visto que los clientes se quedan tiempo con nosotros. Aunque eso es tu elección, no tenemos permanencia, así que tu eliges cuanto tiempo quieres la fibra óptica.
Yes, the router goes in. You don't have to pay for it. We will leave it installed and configured with the password you specify on the day of installation.
The day you decide to leave, you will have to return it. You can bring it to one of our offices or send it from a post office (we will pay the postage costs).
It is a latest generation router with WIFI 6 and mesh technology so that the coverage reaches more areas of your home.
In addition, it also has 4 gigabit LAN ports to connect wired devices so you can enjoy the full speed of fibre.
It is a powerful internet connection and serves for all this and much more.
Nos mandas un correo desde tu email registrado y en unos días el cambio se hace efectivo. Además, siempre puedes llamarnos si prefieres hablar con nosotros directamente.
We hope you will stay with us as long as possible, as most of our customers do.
However, if you decide to leave, we make it easy for you. We want you to stay because you're happy, not because you have to.
So the day you decide to cancel your contract is very simple. You send an email requesting cancellation and we will call you to confirm. Or you can also call us by phone to request it.
It is that simple.
No, it is not obligatory. But if you are interested, this service is included free of charge. Unlimited calls to national mobiles and landlines free of charge (with an ethical use of the phone, around 3.000 minutes per month).
You can keep your current landline number or we can provide you with a new one.
Yes, you can contract mobile lines without fibre optic. For example, we have:
Mobile line 20 Gb ➡️ 9,9€/month
Think about it and if you're interested, leave us your phone number in the form. We will call you and we will speak with you and you will find the best option for you.
Yes, it is possible. And whether you want to keep your number or get a new number, the process is the same.
You need a new SIM card which you can pick up at our offices or we can send to your home.
Once you have the card, let us know and within 48 working hours the portability is done. The change from one SIM to another is done in the early hours of the morning, so you won't be out of line during the day.
You already enjoy an ib-red mobile line!
A great question we should ask to all our suppliers.
You can contact my technical support colleagues by phone or email directly. You state the reason for the call and a manager will contact you. We talk person to person, directly.
Technical support hours are Monday to Friday from 9:00 to 21:00 and Saturdays, Sundays and holidays from 9:00 to 19:00. Outside these hours you can send us your query and we will call you first thing in the morning.