We have a telephone helpline from 9 am to 9 pm Monday to Friday, and on saturdays, Sundays and holidays from 9 am to 2 pm and then 4 pm to 7 pm.
And, according to the latest statistics, the average time to resolve incidents in homes is 24 hours. We’re always trying to reduce times.
The helpline is a local 971 number, while the whole ib-red team lives on the Balearic Islands and therefore knows the region well.