Lo nuestro no va de vender fibra óptica y móvil. ¿No?
Pues no, lo nuestro va de darte mucho más valor con nuestro trato cercano para que todo lo relacionado con tu fibra y móvil sea sencillo y agradable.
Sí, tenemos fibra y móvil pero nunca van solas.
Por eso, decimos que no vendemos fibra óptica ni líneas móviles porque donde vas a obtener más valor es lo que acompaña nuestra fibra y móvil. ¿Y qué lo acompaña?
Pues… Te cuento…
Posiblemente, tú lo que sí quieres es ver series online, hacer videollamadas, buscar recetas por internet, valorar restaurantes, hablar por teléfono con tu familia…
Y una compañía que este rápida y personalmente a un toque de teléfono cuando lo necesites, sin tener que perder tu tiempo ni energía.
Te cuento…
Si valoras que tu compañía de fibra y móvil te de un trato cercano y amable, que no te haga perder el tiempo y que te haga la vida un poco más fácil…
Sigue leyendo y te cuento por qué estás en el lugar adecuado.
Porque el equipo de ib-red sí está al otro lado del teléfono para hablar de persona a persona, sin largas centralitas automatizadas, y sin perder tu tiempo pasando de departamento en departamento.
Porque además te dedicamos el tiempo que haga falta, sin prisa y con amabilidad, para que resuelvas todo lo relacionado con tu fibra y móvil.
Y porque somos claros y honestos; sin promos confusas y sin tarifas que cambian al pasar un tiempo.
Nuestros planes de Fibra Óptica300 Mb
29€/month
No minimum term
600 Mb
39€/month
No minimum term
1000 Mb
79€/month
No minimum term
Personal Assessor
1000 Mb
79€/month
No minimum term
Personal Assessor
600 Mb
39€/month
No minimum term
300 Mb
29€/month
No minimum term
Fibre 300Mb + Mobile 50Gb
Fibre 300Mb
39 €/month (iva incluido)
Fibre 300Mb + Mobile 50Gb + Mobile 12Gb
46,90 €/month (iva incluido)
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You contact us, and a member of the ib-red team talks to you one to one.
You ask us, we listen to you and give you an objective, sincere and easy to understand answer.
Nos necesitas, y el equipo de ib-red te dedica nuestra profesionalidad y el tiempo que haga falta.
If you are a chaser of offers, promotions, discounts... we are not for you.
We don't make counter-offers, we don't do Black Friday and we don't give discounts to newcomers that we don't give to the usual ones.
We clearly show the best price we can offer you.
We do not know what the other companies offer apart from fibre and mobile.
En ib-red nos centramos en ofrecer la fibra y móvil con la mayor calidad posible, al mejor precio posible para mantener esa calidad.
And we like to offer it with a close treatment.
The megabytes are symmetrical, so the upload megabytes are the same as the contracted download megabytes.
Si quieres saber más sobre qué significa eso de los megas de subida y de bajada, fill in the form and we will explain to you, without any strange words or confusion.
Fill in the form and we will call you back. We will ask you for contact details and the contract holder.
After that, we will arrange a day to come to your home to install the fibre and configure the wifi router.
Para ti no, para nosotros sí. Lo ofrecemos gratis y sin permanencia porque, después de años ofreciendo el servicio, hemos visto que los clientes se quedan tiempo con nosotros. Aunque eso es tu elección, no tenemos permanencia, así que tu eliges cuánto tiempo quieres la fibra óptica.
Yes, the router goes in. You don't have to pay for it. We will leave it installed and configured with the password you specify on the day of installation.
The day you decide to leave, you will have to return it. You can bring it to one of our offices or send it from a post office (we will pay the postage costs).
It is a latest generation router with WIFI 6 and mesh technology so that the coverage reaches more areas of your home.
In addition, it also has 4 gigabit LAN ports to connect wired devices so you can enjoy the full speed of fibre.
It is a powerful internet connection and serves for all this and much more.
You send us an email from your registered email address and in a few days the change will be effective. In addition, you can always call us if you prefer to communicate person to person.
We hope you will stay with us as long as possible, as most of our customers do.
However, if you decide to leave, we make it easy for you. We want you to stay because you're happy, not because you have to.
So the day you decide to cancel your contract is very simple. You send an email requesting cancellation and we will call you to confirm. Or you can also call us by phone to request it.
It is that simple.
No, it is not obligatory. But if you are interested, this service is included free of charge. Unlimited calls to national mobiles and landlines free of charge (with an ethical use of the phone, around 3.000 minutes per month).
You can keep your current landline number or we can provide you with a new one.
Yes, you can contract mobile lines without fibre optic. For example, we have:
Mobile line 20 Gb ➡️ 9,9€/month
Think about it and if you're interested, leave us your phone number in the form. We will call you and we will speak with you and you will find the best option for you.
Yes, it is possible. And whether you want to keep your number or get a new number, the process is the same.
You need a new SIM card which you can pick up at our offices or we can send to your home.
Once you have the card, let us know and within 48 working hours the portability is done. The change from one SIM to another is done in the early hours of the morning, so you won't be out of line during the day.
You already enjoy an ib-red mobile line!
A great question we should ask to all our suppliers.
You can contact my technical support colleagues by phone or email directly. You state the reason for the call and a manager will contact you. We talk person to person, directly.
Technical support hours are Monday to Friday from 9:00 to 21:00 and Saturdays, Sundays and holidays from 9:00 to 19:00. Outside these hours you can send us your query and we will call you first thing in the morning.
Somos una empresa de baleares. Ofrecemos internet fiable con un trato cercano que te facilite cualquier tipo de contacto entre tú y la empresa. Si esto tiene valor para ti, estás eligiendo bien.
You avoid long automated switchboards and... 
You are treated directly, so you don't waste hours on the phone.
You avoid paying for what you don't need and... You get what is right for you, we advise you what is better for you, not for us. So you don't overpay.
You avoid confusing explanations and... You receive clear conditions and offers that do not change. This way you don't have any unpleasant surprises.
You avoid lack of dedication and... You receive attention. You can solve your queries quickly and without having to get angry. This way you don't waste time or energy.
Cuando nos escribas te llamaremos para charlar sobre tu mejor opción.
Afterwards, you can choose at your leisure, sitting on the sofa in your own home.
C. Sor Flor de Ricomana, 1
Paça Ca Les Munnares
Ronda del Port, 14
C. del Campament, 62
C. Gregal, 7
C. Joan Castelló Guasch, 21
We are happy to help you.
