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VAT included in all prices

The team's crest as a symbol of unity between the islands

Hay símbolos que van más allá del deporte. El escudo de la selección balear es uno de ellos; y nos recuerda que formamos parte de una misma comunidad.

Vivimos en islas distintas y estamos orgullosos de ser de Mallorca, Menorca, Ibiza o Formentera, pero el mar no impide que nos sintamos cerca de las demás, y que compartamos el orgullo de ser de Baleares.

En ib-red apoyamos a los jugadores y jugadoras que defienden un escudo de todos.

Fibre Optic + Mobile Plans

Fibre optic
+ Mobile

34,90

€/month

(You save 3€/month)

Fibre optic
+ 2 Mobiles

41,90

€/month

(You save 4,90€/month)

Fibre optic
+ 3 Mobiles

49,90

€/month

(You save 5,80€/month)

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What matters
is not what you promise,
💚 but what you deliver

At ib-red, we know this well...

That is why we deliver on our promise of friendly, personal service.

Because we talk to you person to person, without long automated switchboards that don't understand you and waste your time.

Because our prices are clear and there are no surprises or misleading offers that end up costing you more.

Because we advise our clients on what they really need, not what is convenient for us.

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☝️Our Fibre Optic plans

600 Mb

29

€/month

1000 Mb

39

€/month

2000 Mb

79

€/month

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Fibre 300Mb + Mobile 50Gb

39 €/month

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What do those who have already contracted ib-red fibre optic services say?

This is how we treat our customers

Our relationship with customers is inspired by the friendly service provided by local shops.

Dedicated

You need us, and the ib-red team is dedicated to providing you with our professionalism and all the time you need.

Clear

You ask us questions, and we listen to you and give you an objective, honest and easy-to-understand answer.

Reliable

You receive a
stable and fast internet connection
regardless of
where you live.

The questions we are often asked by users and a tip that, depending on how you are, will save you time.

Preguntas que nos suelen hacer sobre la fibra óptica.

No. ib-red fibre optic + mobile phone tariffs do not have a minimum contract period.

We are a Balearic company. We offer reliable mobile lines and fibre optic services, with a close relationship that facilitates any kind of contact between you and the company. If this is of value to you, you are making the right choice.

We know that once you try our service, you will want to stay with us. That's why we cover 100% of the installation cost. It's free for you.

Las condiciones de alta + instalación son:

  • Desplazamiento hasta el domicilio.
  • Cableado de fibra óptica hasta el interior de la vivienda (≤ 100 metros).
  • Tiempo de técnicos (≤ dos horas y media).
  • Configuración del router wifi y línea de teléfono.

We know that once you try our service, you will want to stay with us. That's why we cover 100% of the installation cost. It's free for you.

Las condiciones de alta + instalación son:

  • Desplazamiento hasta el domicilio.
  • Cableado de fibra óptica hasta el interior de la vivienda (≤ 100 metros).
  • Tiempo de técnicos (≤ dos horas y media).
  • Configuración del router wifi y línea de teléfono.

A great question we should ask to all our suppliers.

You can contact my technical support colleagues by phone or email directly. You state the reason for the call and a manager will contact you. We talk person to person, directly.

Technical support hours are Monday to Friday from 9:00 to 21:00 and Saturdays, Sundays and holidays from 9:00 to 19:00. Outside these hours you can send us your query and we will call you first thing in the morning.

For both Internet and mobile line speeds, you send us an email from your registered email address and in a few days the change will be effective.

You can always call us if you prefer to talk to us directly.

The megabytes are symmetrical, so the upload megabytes are the same as the contracted download megabytes.

If you want to know more about the meaning of upload and download megabytes, fill in the form and we will explain to you what it is about upload and download megabytes. No strange words or confusion.

Yes, the router goes in. You don't have to pay for it. We will leave it installed and configured with the password you specify on the day of installation.

And if one day you need to cancel the service, simply bring the router to one of our offices or send it from a Correos post office (we will cover the shipping costs).

It is a latest generation router with WIFI 6 and mesh technology so that the coverage reaches more areas of your home. 

In addition, it also has 4 gigabit LAN ports to connect wired devices so you can enjoy the full speed of fibre.

We do not know what the other companies offer apart from fibre and mobile.

At ib-red we focus on offering the highest quality fibre and mobile at the best possible price to maintain that quality.

And we like to offer it with a close treatment.

Questions we are often asked about mobile lines.

Yes, it is possible. You need a new SIM card which you can pick up at our offices or we can send it to your home.
Before, when you didn't use your mobile gigabytes one month, they were lost. Now, with cumulative gigas, the gigas you don't use this month, you save them to use next month.

No. We won't charge you any more. When you run out of data, you can continue to navigate without interruption at 128 Kps.

This is the speed needed to be able to send texts via Whatsapp and browse the Google search engine or safari.

You will receive an alert when you exceed your voice or data usage.

Yes, unlimited calls are to national landlines and mobiles, with no call set-up charge. No commercial use (i.e. reselling). Does not include premium rate calls. It has a call limit of 3000 minutes in the 25 Gb tariff and 6000 minutes in the 50 Gb and 100 Gb tariffs, these limitations are for responsible use and are similar in all telephone companies.

The mobile phone tariffs you see on this page correspond to Orange coverage. If you prefer Movistar coverage, please let us know and we will provide you with other available tariffs.

Like most companies, we use the coverage of the main operators, but all administrative and technical support procedures are managed by ib-red. You will only have to deal with us and we will solve all the requests you may have.

When you write to us we will call you to discuss your best option.

Afterwards, you can choose at your leisure, sitting on the sofa in your own home.

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Near you

Pollença

C. Santo Domingo, 31

Manacor

Ronda del Port, 14

Maó

C. del Campament, 62

Ibiza

C. Gregal, 7

Formentera

C. Joan Castelló Guasch, 21

Near you

Pollença

C. Santo Domingo, 31

Manacor

Ronda del Port, 14

Maó

 

Ibiza

 

Formentera

C. Joan Castelló Guasch, 21

Cuando nos escribas te llamaremos para indicarte la disponibilidad de cobertura y charlar sobre tu mejor opción.

Afterwards, you can choose at your leisure, sitting on the sofa in your own home.

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When you write to us we will call you to discuss your best option.

Afterwards, you can choose at your leisure, sitting on the sofa in your own home.

Legal
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