In the Balearic Islands, throughout Spain and all around the world, we provide our service through Movistar's mobile network.

Mobile telephony is the only Internet and telephone service we offer through a third-party network. ib-red provides its customer care service directly, allowing you to enjoy a hassle-free sign-up process.

No. Mobile phone rates don't have continuity.

No. We won't charge you any more. When you run out of data, you can continue to navigate without interruption up to 1 GB at 16kbps.

Yes, we will send you a free text message when you reach 80% of your contracted limit. When you have consumed more than 90%, you will receive a second text message indicating the option to take out an additional data pack and continue navigating at top speed.

Yes. ib-red's mobile lines are routed through the Movistar mobile phone network.

As with other operators, unlimited calls include 3000 minutes to national landline and mobile phones and 150 different destinations.

However, unlike other operators' usual unlimited tariffs, our 25GB Plus tariff includes 6000 minutes to national landlines and mobiles (twice as much as commonly found!) and 150 different destinations.

1. To activate the Internet on your mobile call 971 53 08 03 or follow these instructions, depending on the operating system of your device.
   • Apple/iOS: Download the manual  here
   • Android: Download the manual Android = 5 Android <5 / Android >= 5
   • Windows Phone: Download the manual here
   • BlackBerry: Download the manual here
   • Symbian: Download the manual here

*International destinations :
EUROPE: Andorra, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Sweden, United Kingdom.
AMERICAS: USA, El Salvador, Cayman Islands, Montserrat, Bolivia, Bahamas, Guatemala, Canada, Panama, Netherlands Antilles, Paraguay, Honduras, Ecuador, Mexico, Colombia, Argentina, French Guiana, Costa Rica, Martinique, Dominican Republic, Venezuela, Bermuda, US Virgin Islands and Puerto Rico.
ASIA: Kuwait, Kazakhstan, Taiwan, Japan, Bahrain, Macao, Uzbekistan, Indonesia, Vietnam, Iran, Laos, Mongolia, Bangladesh, Cambodia, Christmas Island, Cocos Islands, Malaysia, Brunei, Hong Kong, India, China, Thailand and Singapore.
AFRICA: Sudan, Zambia, Uganda, Burundi, Tanzania, Namibia, Kenya, Egypt, Mauritius, South Africa, Nigeria, Angola, Malawi, Reunion, Comoros Mayotte.